QUICK TIPS: QUOTE YOUR COMPANY'S POLICIES!
Know what’s in your company’s personnel manual. Use quotes from the personnel manual when you are emailing HR or executive staff about any official internal complaints or grievances you plan to file. This will let HR know you’re familiar with the policies and procedures of the company. It tells them you know how they are supposed to be handling your case. This also lets your company know how serious you are about your issue. This awareness should encourage your employers to follow their own written procedures. However, if they deviate from the procedures, they are simply providing you with documentation that is evidence of a potentially deliberate attempt to violate your employee rights and to ignore your complaint. Know your rights and hold your employer’s feet to the fire, when it comes to adhering to their own written policies and procedures.
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